Privacy Policy

1. Introduction

VisaMate ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our software platform for immigration law case management (the "Service").

By using the Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide

• Account Information: Name, email address, law firm name, license number, and contact information
• Case Data: Client information, case details, evidence documents, and petition letters
• Payment Information: Billing address and payment method details (processed securely through Stripe)
• Communications: Messages, feedback, and support requests

2.2 Automatically Collected Information

• Usage Data: IP address, browser type, device information, pages visited, and time spent on pages
• Cookies and Tracking: We use cookies and similar technologies to enhance your experience

3. How We Use Your Information

We use the collected information for:

• Providing, maintaining, and improving the Service
• Processing transactions and managing your account
• Communicating with you about the Service, updates, and support
• Analyzing usage patterns to improve user experience
• Detecting, preventing, and addressing technical issues and security threats
• Complying with legal obligations and protecting our rights

4. Data Storage and Security

We implement industry-standard security measures to protect your information:

• Encryption: Data in transit is encrypted using TLS/SSL
• Secure Storage: Data at rest is stored in secure, encrypted databases
• Access Controls: Strict access controls limit who can view your data
• Regular Audits: We conduct regular security audits and assessments

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party service providers who assist in operating our Service (e.g., cloud hosting, payment processing)
• Legal Requirements: When required by law, court order, or government regulation
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly authorize us to share your information

6. Your Rights and Choices

You have the right to:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your account and associated data
• Data Portability: Request a copy of your data in a portable format
• Opt-Out: Unsubscribe from marketing communications

To exercise these rights, please contact us at privacy@chatgptvisa.com.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

8. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using the Service, you consent to the transfer of your information to our facilities and those third parties with whom we share it as described in this policy.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us: